Store Policies

Security

Ordering Online with us is safe and secure!

All information that you enter is encrypted before being sent.

We do not store your credit card information.

We use one of Europe's leading payment service providers - RealEx. Who are approved by many major banks and credit cards - Payment Processing Explanation

Realex use the latest industry standards to ensure secure transactions - RealEx Security

Privacy

We use certain data that you supply to enable the correct functioning of this site. Your IP address is used to help identify you, cookies are used to ensure the store operates smoothly and your registration information is used to confirm orders and contact you if needs be.

We do not supply this data to any third parties.

This site may contain links to other sites. We are not responsible for the privacy practices or the content of such web sites.

Realex's Privacy statement can be seen here - RealEx Privacy

Deliveries / Returns / Refunds Policy

Please see the store home page for each Departments' store policies.

Delivery charges, delivery times, returns and refund policies are all at the descretion of the Department from whom you are purchasing and are cleary stated on their store home page.

Contact & Complaints

If you have a complaint regarding a specific product or have a query and need to talk to someone - please contact the Department from which you are purchasing.

Contact details are supplied on each Departments' store home page.